1. Do you accept returns?
* Yes, all returns must be within the first 30 days of delivery. If there are any issues due to shipping, please let us know within 48 hours so that we can resolve the issue promptly.
2. How long does shipping and processing take?
* Processing usually takes 3-5 days, shipping estimates are 1-3 weeks on new items coming directly from Lladro, depending on delivery address. Pre-owned items domestically are shipped priority mail USPS or ground UPS and can be shipped internationally too. **All new items coming directly from LLadro are covered with the Lladro Assurance Program**
3. Where do you deliver?
* We ship worldwide, no exclusions.
4. Can I bundle items to save on shipping?
* Yes, let us know which items you purchased and we will handle your shipment.
Please feel free to email us with any other questions you may have!!